Privacy Policy

1. Introduction

CLIMATRIX ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our carbon accounting platform.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Full name
• Organization name
• Country/Region
• Password (encrypted)

2.2 Emissions Data

To provide our services, we collect and process:

• Activity data (fuel consumption, electricity usage, travel data, etc.)
• Site and facility information
• Imported files and documents
• Calculated emissions data
• Report outputs

2.3 Usage Data

We automatically collect:

• Log data (IP address, browser type, pages visited)
• Device information
• Usage patterns and feature interactions

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our carbon accounting services
• Calculate GHG emissions based on your activity data
• Generate reports and compliance documentation
• Send you transactional emails (password resets, notifications)
• Provide customer support
• Analyze usage to improve our platform
• Ensure security and prevent fraud

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Third parties that help us operate our platform (cloud hosting, payment processing, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your data

5. Data Security

We implement industry-standard security measures to protect your data:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure password hashing
• Regular security audits and updates
• Access controls and authentication
• Automated backup systems

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data:

• For legal compliance purposes
• To resolve disputes
• To enforce our agreements

7. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Restriction: Request limited processing of your data

To exercise these rights, contact us at privacy@climatrix.co

8. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses for transfers from the EU/EEA.

9. Cookies and Tracking

We use essential cookies to operate the platform. We may also use:

• Authentication cookies to keep you logged in
• Preference cookies to remember your settings
• Analytics cookies to understand platform usage

You can control cookie settings through your browser preferences.

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact: